Smith Family Realty Texas – Privacy Policy
Effective date: January 13, 2026
Smith Family Realty Texas ("we," "us," or "our") is a Texas real estate brokerage that operates a recruiting-focused website and related communication channels. This Privacy Policy explains how we collect, use, and protect personal information in connection with recruiting, brokerage onboarding, and brokerage-related communications.
1. Information We Collect
When you visit our recruiting website, submit an inquiry form, schedule a call, or otherwise communicate with us, we may collect the following types of personal information:
- Identification details, such as your name.
- Contact information, such as your email address and mobile or other phone number.
- Professional information you choose to provide, such as your license status, brokerage affiliation, role, or experience.
- Communication preferences and any content you provide in forms, emails, calls, or messages to us.
We may also automatically collect limited technical information about your use of our website, such as browser type, device type, and pages visited, for analytics and site performance purposes. This technical information is typically aggregated and not used to personally identify you.
2. How We Use Your Information
We use the personal information we collect for legitimate business purposes related to recruiting and operating our Texas real estate brokerage, including to:
- Respond to your inquiries about joining Smith Family Realty Texas.
- Schedule and coordinate calls, meetings, or interviews.
- Evaluate potential recruiting and brokerage relationship opportunities.
- Provide onboarding information and documentation if you join our brokerage.
- Send brokerage-related updates, resources, policy changes, compliance information, and training details.
- Maintain internal records related to recruiting, onboarding, and agent support.
- Comply with applicable laws, regulations, and industry requirements.
3. SMS & Mobile Communications (A2P 10DLC Compliance)
If you provide your mobile phone number to us, you may consent to receive SMS and other mobile messages from Smith Family Realty Texas related to recruiting and brokerage communications. These messages may include reminders about scheduled calls or interviews, follow-ups on your interest in joining our brokerage, onboarding information, and brokerage-related updates. We use Application-to-Person (A2P) messaging over 10-digit long codes (10DLC) in compliance with carrier policies and applicable laws.
Use of Mobile Numbers
Your mobile number is used only for direct, one-to-one communication between you and Smith Family Realty Texas for the specific purposes described in this Privacy Policy, including recruiting, scheduling, onboarding, and brokerage-related updates. We do not sell, rent, or share your mobile number with third parties or affiliates for their own marketing purposes.
Message Frequency
Message frequency will vary based on your level of engagement with us, but will generally be limited to a reasonable number of messages needed to complete recruiting steps, coordinate conversations, and provide relevant brokerage-related updates. You will not receive unrelated or excessive promotional messaging.
Message and Data Rates
Message and data rates may apply to any SMS or mobile messages we send or that you send to us, depending on your wireless plan and carrier. Smith Family Realty Texas is not responsible for any messaging or data charges imposed by your carrier. Please contact your wireless provider for more information on your text or data plan.
Opt-Out Procedures
You may opt out of SMS and mobile communications at any time. To stop receiving text messages from us, you can reply STOP to any message we send, or contact us using the information in the "Contact Us" section of this Privacy Policy and request that we remove your mobile number from our messaging system. After you opt out, we may send a confirmation message to acknowledge your request. Even if you opt out of SMS messages, we may still contact you by phone or email as permitted by law and this Privacy Policy.
4. Legal Basis and Consent
By submitting your information through our website or directly communicating with us, you authorize Smith Family Realty Texas to collect and use your information as described in this Privacy Policy. Where required, we will obtain your express consent for SMS or other electronic communications. You may withdraw your consent at any time by using the opt-out methods described in this Privacy Policy or by contacting us directly.
5. Data Sharing and Disclosures
We do not sell your personal information. We may share your information only in the following circumstances:
- With trusted service providers who assist us in operating our website, communications, or business (such as email or messaging platforms), and who are bound by contractual obligations to protect your information and use it only for our instructions.
- With internal personnel or affiliated license holders as needed to evaluate or support your potential or existing brokerage relationship with us.
- When required by law, regulation, subpoena, court order, or governmental request.
- When we believe it is necessary to protect our rights, property, safety, or the rights, property, or safety of others.
- In connection with a business reorganization, merger, or similar corporate transaction, subject to appropriate confidentiality protections.
6. Data Security
We employ administrative, technical, and physical safeguards that are designed to protect your personal information from unauthorized access, use, or disclosure. These measures may include access controls, password protections, secure storage practices, and the use of reputable third-party service providers with appropriate security programs.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials or devices you use to communicate with us.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including recruiting evaluation, onboarding, brokerage operations, recordkeeping, and legal or regulatory obligations. When information is no longer needed, we may delete it, de-identify it, or aggregate it in accordance with our data retention practices and applicable laws.
8. Your Rights and Choices
You have certain choices and rights with respect to your personal information. Subject to applicable law, you may:
- Request access to the personal information we hold about you.
- Request that we correct inaccurate or incomplete information about you.
- Request deletion of your personal information, subject to legal or contractual recordkeeping obligations.
- Withdraw consent for certain communications, including SMS or email, using the opt-out methods described in this Privacy Policy.
- Update your contact information or communication preferences.
To exercise these rights, please contact us using the information in the "Contact Us" section below. We may need to verify your identity before responding to your request and may be unable to fully comply with a request where doing so would conflict with legal or regulatory obligations.
9. Texas Law and Responsibility for Data Collection
Smith Family Realty Texas is responsible for the collection and use of personal information described in this Privacy Policy under applicable Texas law. Our brokerage operates in Texas, and our data practices are intended to comply with relevant state and federal privacy and consumer protection requirements. If you are a Texas resident and have questions about how your information is collected, used, or disclosed, you may contact us using the information below.
10. Children’s Privacy
Our recruiting website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a minor without appropriate consent, we will take steps to delete that information. If you believe a minor has provided us with personal information, please contact us so that we can investigate and address the issue.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Effective date" at the top of this page. Your continued use of our website or continued communication with us after any changes become effective means that you accept the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you would like to request access, correction, or deletion of your personal information, please contact:
Smith Family Realty Texas
Attn: Privacy
20515 Chelsea Park Ct.
Katy TX 77450
Email: [email protected]
Phone: (281)825-4880
This Privacy Policy is intended to provide clear and transparent information about how Smith Family Realty Texas handles your personal information in connection with recruiting, onboarding, and brokerage-related services.
Smith Family Realty Texas LLC
Licensed Texas Real Estate Brokerage Serving Katy, Fulshear, and Greater Houston
Broker: James L. Smith III
Copyright 2026. Smithy Family Realty Texas LLC. All Rights Reserved.